The Community Law
Center Serves as a Nationwide Clearinghouse to Monitor the Nature of
Complaints
Concerning Mortgage Loan Servicers
In response to the increasing number of homeowners from
Maryland and throughout the country who have contacted the Community Law Center
regarding the servicing of their mortgage loans, the Law Center agreed
to serve as a Clearinghouse to track the volume and nature of complaints against
loan servicers filed
by homeowners with state and federal agencies nationwide. The tracking
information will:
-
Provide
homeowners and consumer advocates with a sound basis to support requests for
state investigations.
-
Provide the
impetus for hearings on a national level to address the issues raised in the
complaints.
The Clearinghouse
Process
1. File your
complaint with
HUD and the
FTC. Complaints regarding a
federally-chartered savings bank (FSB) should also be sent to the
Office of
Thrift Supervision (OTS)
Also contact
your local regulatory
and state Attorney General's Office
to inquire whether your local state agencies have jurisdiction to investigate
complaints against loan servicers. You should also inform
your state and federal
legislators. Maryland homeowners (click here).
Cook County, Illinois homeowners may contact
Carmen Del Real of the Legal Assistance Foundation of Metropolitan Chicago
at 312-347-8304.
2.
Click
here
for essential information that should be included in your complaint.
Send a copy of your FILED
complaint (FOR RESEARCH PURPOSES ONLY) to the Community Law Center
via email (mail@communitylaw.org)
or US mail. Please indicate in the subject line: Clearinghouse and state where
property is located. Do not send any supporting documentation.
3.
Indicate the
agencies that received your complaint and the date you filed the complaints.
Attorneys,
consumer advocates, housing/default & delinquency counselors, and lending
industry professionals are also urged to file a statement with the Clearinghouse
describing their experience in dealing with loan servicers in
the course of their business.
Personal
information contained in complaints received by the Law Center is confidential
and will not be released without your consent.
Unable to open links e-mail to
mail@communitylaw.org
The Community Law Center Website is under
construction please watch for updates
Last Updated:
September 25, 2006 ©
2006 Community Law Center, Inc. Baltimore, Maryland
|
The
Community Law Center, Inc.
